Gambling, vulnerability and FCA compliance
This guide explores how the FCA’s six expectations regarding the fair treatment of vulnerable customers can be applied to harmful gambling. It offers practical examples of how regulated firms are already identifying and supporting customers who are at risk of gambling harm and what more can be done.
Read the report or the executive summary
PFRC Consultation Response: Review of the Gambling Act 2005
Our response to the Department for Digital, Culture, Media and Sport call for evidence related to its Review of the 2005 Gambling Act.
PFRC Consultation Response: Review of the Gambling Act 2005 (PDF)
Response to Guidance Consultation 20/3 – Guidance to firms on the fair treatment of vulnerable customers
Our response to the Financial Conduct Authority’s Guidance Consultation.
PFRC response to GC20/3 Guidance to firms on the fair treatment of vulnerable customers (PDF)
A Blueprint for Bank Card Gambling Blockers
This review of the availability, uptake, and effectiveness of bank card gambling blockers shows they can be an effective way to help people control their spending on gambling.
Download ‘A Blueprint for Bank Card Gambling Blockers’ report or executive summary
Money and Gambling: Practice, Insight, Evidence (MAGPIE) – A Strategic Roadmap
This roadmap sets out the background and direction for our MAGPIE programme and explains our first Programme Priority: a ‘model’ spending blocker for credit and debit
MAGPIE – A Strategic Roadmap (PDF)